hotel360 expo 2021
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AI-Assisted Post-Covid Guest Communication – Hotel360 Expo 2021!

Hotelway is participating in Hotel360 Expo at ExCeL, London as guest speaker and exhibitor! Catch his speech about AI-assisted Post-Covid Guest Communication from 12:30 – 1:00 at Theater 2! If you miss that, you can also visit him at Booth 512.

What is Hotel360 Expo?

Hotel360 Expo is UK’s leading business event dedicated to hotel growth! Joined by more than 60 world-renowned guest speakers, 150 seminars, 300 exhibitors and thousands of visitors from around the Globe!

Hannu Vahokoski is Hotelway’s CEO and one of the speakers at Hotel360 Expo 2021. He will address AI and how it will help with hotel guest communication during this COVID recovery


When is Hotel360 Expo?

The event will take place from 28-29.9.2021. Our CEO will be there to give a speech about AI-assisted Post-Covid Guest Communication at Theater 2 from 12:30 – 1:00 on Wednesday 29

What will you learn from Hannu's speech?

Hotels are struggling with staff shortages and reduced revenues. Today’s travelers have more questions and shorter patience than before.

The only way that hotels can survive in the near future is to organize a flexible process to provide information and attend to the guests promptly with the help of technology, mostly AI.

• How the world has changed post-covid and new demands
• How hotels can utilise AI
• What is a chat and a chatbot?
• The pros and cons of using both
• How to organise a flexible process to manage the enquiries and provide good customer service with limited resources.

Join Us

The event is free to join for everyone. Whether you are a Hotelway customer or a new arrival, we kindly invite you to listen to Hannu’s speech. There’s no better way to immerse in the hospitality industry other than connecting with other hospitality professionals, learn more about current trends, and discuss the future!

We also have a booth at Hotel360 Expo, drop by Booth 512 to visit us and find out more about AI technology that can fasten your guest communication and improve customer service experience!

September 28-29.9.2021 | Hotel360 Expo – ExCeL, London