2021…almost there!
It is that time of the year, and we all deserve recognition for having make it this far. Our CEO, Hannu, wanted to wish you… Read More »2021…almost there!
Five lessons to learn from other industries
In UK the first vaccines are being given today. People will start planning their travels any time soon. Make sure you are ready. If one… Read More »Five lessons to learn from other industries
5 chatbot tips to overcome innovation fears.
Thinking outside the box is never easy. And this task becomes even more daunting when innovating. Leaving one’s comfort zone is not for everybody. And… Read More »5 chatbot tips to overcome innovation fears.
6 Reasons why hoteliers don’t use chatbots.
Do hotels need chatbots? In our industry is imperative to be hospitable in every touchpoint of the customer journey. Consumers want a personal touch and… Read More »6 Reasons why hoteliers don’t use chatbots.
Top 7 expert tips to help your revenue strategy.
Optimizing revenue and readapting a business strategy is more challenging than ever before. There is no question about that. Hotel managers face difficulties they are… Read More »Top 7 expert tips to help your revenue strategy.
3 ways chatbots impact hotel customer experience (CX) and revenue.
Successful hoteliers are those who create value by understanding customer intent. Those hotel managers that comprehend what consumers want are more likely to provide a… Read More »3 ways chatbots impact hotel customer experience (CX) and revenue.
Hotelway will speak at ROC@Home.
Twitter Linkedin The Hospitality Sales and Marketing Association International (HSMAI) organizes every year ROC, an event that addresses hospitality revenue optimization. However, this year’s edition… Read More »Hotelway will speak at ROC@Home.
Hotelway offers a free FAQ-bot to hotels amid COVID-19 crisis
At the time of writing this, the global number of confirmed COVID-19 cases has reached 198 412 . As countries scramble to respond to the… Read More »Hotelway offers a free FAQ-bot to hotels amid COVID-19 crisis
About chats and waiting in lines
We are a society of instant gratification. For better or worse, we have grown accustomed to receiving exactly what we require, instantaneously. The same applies… Read More »About chats and waiting in lines
Why do hotels use so few channels?
According to our survey, 78% of hotels do not have any other channels for guests to reach them aside from phonecalls and emails. Furthermore, 67%… Read More »Why do hotels use so few channels?