Hotelway Chatbot in Italy
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Hotelway chatbot in Italy. 2021… here we come!

We are glad to share these news. In this article we reveal that our intention to integrate Hotelway chatbot in Italy is a reality.

Hotelway chatbot to boost travel recovery in Italy

We are determined to make the best of 2021. Our mission is to make the world of travel better and we want to make that statement international. Again!

From now on, our hospitality chatbot will be available in Italian and for our Italian customers. And the person to carry that mission is our new Hotelway Sales Manager, Fabio Sartorio.

Fabio Sartorio Hotelway Sales manager Italy
  • Tell us a bit about yourself? 
    I am a Senior Manager based in Italy, with a great experience and wide knowledge in B2B Travel distribution. In within the hospitality industry, I have worked for several international companies.  
  • Why Hotelway? 
    I was looking for a change and  a new challenge, but above all, learning new things. Doing this in a new company is even more exciting. 
  • How do the travel and tourism forthcoming days look to you (in your opinion)? 
    In Italy the situation is not good, many hotels are still closed, especially in the cities. Many others probably will not survive, but the situation will start to change in the second half of the year, when we should start to see a slow but stable recovery.  
  • Do you have experience in startups?
    No, actually it is the first time, but I like new beginnings. They are more challenging, as you have to build yourself from scratch, but people here is young and opened to listening.
  • What are your expectations for Hotelway?
    When Hannu Vahokoski (the Ceo) introduced me to Sam (Hotelway's chatbot), I though it was a great A.I. assistant and extremely useful for the hoteliers. I strongly believe that in the next couple of years most of hotels will adopt it. 
  • Tell us about the accomplishment you cherish the most?
    Well, when I was working in other companies (Tourico and Hotelbeds) I managed to sign significant and remarkable hotel deals. Some are still running and this makes me really proud. 
  • What do you do in your free time?
    We are unfortunately living in a period of travel restrictions, and because I love traveling, I really hope to meet my friends and parents soon. In the meantime I read a lot,  I always loved reading so books are my strong supporters. 

Fabio Sartorio

Hotelway Sales Manager. Italy

Italy has been one of the regions where COVID hit the hardest. As a result, the world of travel has been disrupted. But it will not be much longer. When travel resumes our partners in Italy will be ready to cater the needs of their guests with Hotelway chatbot.

Welcome Fabio to Hotelway. We are very glad you jumped aboard!