Guest Service Bot for Travel & Leisure

Give answers to most questions in a few seconds.​

It functions in the same way as the Basic chatbot. But instead of 6 topics, there can be multiple topics to cover 85% of the questions the guests ask. 

We have a database of over 15,000 hospitality and travel-related questions, so the chatbot really knows the answers. 

Hotelway also optimizes the content for each chatbot, so that the topics the guests ask in your property are prioritized. 

Multiple topics and question&answer pairs
Content Management Dashboard
Content optimization​
Reporting Dashboard
"Leave Message" Ticketing
2 languages (additional languages with additional price)

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Grand Cosmopolitan Dubai

“Keeping our guests up to date with the latest hotel happenings is essential for marketing and ChatBot is serving its purpose to a great extent here. Hotelway team is constantly improving the system to make it easy and time-saving to update the information and make sure the guests get the right updates at all times”
Margaryta Leonova
Marketing Manager