Five lessons to learn from other industries
In UK the first vaccines are being given today. People will start planning their travels any time soon. Make sure you are ready. If one… Read More »Five lessons to learn from other industries
Customer service
5 chatbot tips to overcome innovation fears.
Thinking outside the box is never easy. And this task becomes even more daunting when innovating. Leaving one’s comfort zone is not for everybody. And… Read More »5 chatbot tips to overcome innovation fears.
6 Reasons why hoteliers don’t use chatbots.
Do hotels need chatbots? In our industry is imperative to be hospitable in every touchpoint of the customer journey. Consumers want a personal touch and… Read More »6 Reasons why hoteliers don’t use chatbots.
Top 7 expert tips to help your revenue strategy.
Optimizing revenue and readapting a business strategy is more challenging than ever before. There is no question about that. Hotel managers face difficulties they are… Read More »Top 7 expert tips to help your revenue strategy.
3 ways chatbots impact hotel customer experience (CX) and revenue.
Successful hoteliers are those who create value by understanding customer intent. Those hotel managers that comprehend what consumers want are more likely to provide a… Read More »3 ways chatbots impact hotel customer experience (CX) and revenue.